Privacy Policy

Last updated: June 17, 2026

HappyGentle Dogs ("we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect when you visit happygentledogs.com (the "Site") or use our services, how we use it, who we share it with, and the choices you have. By using the Site, you agree to the practices described in this Policy.

1. Who We Are

HappyGentle Dogs is a dog training and behavior service. We are the controller responsible for the personal information collected through this Site. You can reach us at:

2. Information We Collect

Information you give us directly. When you contact us or use a form on the Site, we may collect:

  • Contact form: your full name, email address, subject of inquiry, and the contents of your message.
  • Free Assessment / Quiz: the answers you provide about your dog and the behavior challenges you're facing, along with any contact details you submit so we can follow up.
  • Direct communications: any information you include when you email or call us.

Information collected automatically. Like most websites, we (and our service providers) may automatically collect technical data when you browse, such as your IP address, browser type, device information, pages viewed, referring page, and the dates/times of your visits. This is collected through cookies and similar technologies (see Section 6).

We do not intentionally collect sensitive personal information, and we do not knowingly collect information from children under 13.

3. How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and provide the training/behavior guidance you request;
  • Review your assessment answers and recommend an appropriate program;
  • Schedule, deliver, and follow up on our services;
  • Operate, maintain, and improve the Site and our services;
  • Send you administrative or service-related messages; and
  • Comply with legal obligations and protect our rights.

We will only use your information for the purposes described here, or for compatible purposes that we explain to you.

4. How We Share Your Information

We do not sell your personal information. We may share it only in these limited situations:

  • Service providers who help us run the Site and our business (for example, website hosting, email delivery, form processing, and analytics providers), who are permitted to use the data only to perform services for us.
  • Legal and safety reasons when required by law, subpoena, or to protect the rights, property, or safety of HappyGentle Dogs, our clients, or others.
  • Business transfers in connection with a merger, acquisition, or sale of assets, in which case we will notify you of any change in ownership or use of your personal information.

5. Data Retention

We keep your personal information only for as long as needed to fulfill the purposes described in this Policy, to provide our services, and to meet legal, accounting, or reporting requirements. When information is no longer needed, we securely delete or anonymize it.

6. Cookies and Analytics

The Site uses cookies and similar technologies to remember your preferences, keep the Site functioning, and understand how visitors use it. We may use analytics tools (such as Google Analytics, via Google Tag Manager) that set their own cookies to help us measure traffic and improve the Site.

You can control or disable cookies through your browser settings. Note that some parts of the Site may not function properly if cookies are disabled.

7. Your Privacy Rights

Depending on where you live, you may have rights regarding your personal information, including the right to:

  • Access the personal information we hold about you;
  • Correct inaccurate information;
  • Delete your personal information;
  • Opt out of the sale or sharing of your information (we do not sell your information); and
  • Not be discriminated against for exercising these rights.

Texas residents: Under the Texas Data Privacy and Security Act, you may exercise the rights listed above. California residents have similar rights under the CCPA/CPRA.

To make a request, email us at help@happygentledogs.com. We may need to verify your identity before acting on your request, and we will respond within the time required by applicable law.

8. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

9. Third-Party Links

The Site may contain links to third-party websites or services that we do not operate (including our social media pages). This Policy does not apply to those sites, and we are not responsible for their privacy practices. We encourage you to review the privacy policy of any third-party site you visit.

10. Children's Privacy

The Site is intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us so we can delete it.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. Significant changes will be posted on this page, and your continued use of the Site after changes are posted means you accept the updated Policy.

12. Contact Us

If you have questions about this Privacy Policy or how we handle your information, contact us: